Support & Help
Need help with My Digital Garage - Vehicle Document Vault? This page is the best place to find support information and contact details.
Contact support
For help with the app, account questions, subscriptions, or general support, please email:
When possible, include your device model, iOS version, and a short description of the issue so support can help faster.
Helpful information to include
- Device details – Your iPhone or iPad model and iOS version.
- What happened – A short summary of the issue and what you expected to happen instead.
- Steps to reproduce – If the issue repeats, list the steps so it can be investigated more quickly.
Subscription support
Purchases and subscriptions are handled by Apple through the App Store. For billing issues, refunds, or payment method changes, you may also need to use your Apple account settings.
Vehicle data lookup
Vehicle information may be refreshed using official UK government vehicle data services. If a lookup appears incorrect, it may reflect the current source data returned by those services at the time of the request.